FAQs

1. What is Qisrah Perfumes?

Qisrah is an Indian fragrance brand inspired by the richness of Arabian perfumery and the elegance of modern scents. We create fragrances designed to express your individuality and leave a lasting impression.

2. How can I choose the right fragrance?

Explore our fragrance collection and discover scents that match your personality, preferences, and occasion. You can also contact us on WhatsApp for assistance in choosing your fragrance.

3. What sizes are available?

Our fragrances are available in selected 30ml and 50ml sizes. Please check the individual product page for available sizes and pricing.

4. How long does a Qisrah perfume last?

Fragrance longevity varies depending on the scent, skin type, weather, and application. For the best experience, apply your perfume to pulse points such as your wrists and neck.

5. Do you deliver across India?

Yes, we offer delivery across India. Shipping charges, delivery availability, and estimated delivery times are displayed during checkout or communicated when placing your order.

6. How long will my order take to arrive?

Orders are generally delivered within the estimated delivery timeframe communicated at checkout or after order confirmation. Delivery times may vary depending on your location and courier service.

7. Do you offer Cash on Delivery (COD)?

Please check the available payment options at checkout to see whether Cash on Delivery is available for your location and order.

8. Can I return or exchange a perfume?

For hygiene and product-safety reasons, opened or used perfumes may not be eligible for return or exchange. If you receive a damaged, defective, or incorrect product, please contact our support team with your order details and photos of the issue. Eligibility will be assessed according to our return policy.

9. What should I do if my order arrives damaged?

Please contact us as soon as possible after delivery. Share your order number and clear photos or a video showing the damage so our team can review the issue and assist you.

10. How can I track my order?

Once your order is dispatched, tracking details will be shared through the contact channel provided with your order, where tracking is available.

11. Are Qisrah perfumes suitable for everyday use?

Yes, our collection includes fragrances for different preferences and occasions, from everyday wear to special moments. Choose a scent that suits your personal style.

12. How should I store my perfume?

Store your perfume in a cool, dry place away from direct sunlight, heat, and humidity. Keep the bottle tightly closed when not in use to help preserve its quality.

13. Can I purchase perfumes as gifts?

Absolutely! Qisrah fragrances make thoughtful gifts for birthdays, anniversaries, weddings, and other special occasions. Explore our collection to find a fragrance for someone special.

14. How can I contact Qisrah Perfumes?

You can reach us through our official Instagram page or WhatsApp for product enquiries, order assistance, and other support.

Qisrah Perfumes — Crafted to Be Remembered.